Returns & Exchanges

At Coastways, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring all tags are attached and the products are in unused condition.

3

Ship It Back

Print the prepaid shipping label provided by our portal and drop off your package at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing